EURO TAKSO

Account deletion

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This page applies to the EURO TAKSO app (Android package ee.taksiapp.client). The intermediary for the app is osaühing INDREKS REIS (registry code 10395867).

How to request account deletion

  1. In the app: Sign in to the app, open the menu, select “Delete account”, and confirm the action. The app sends an authenticated deletion request to the server.
  2. By email: If you cannot use the app, send an account deletion request to irtakso@gmail.com. Include the phone number linked to the account so that we can identify the account. Do not send your password or SMS code. If necessary, we will request additional information to verify your connection to the account.

What happens when an account is deleted

  • The server marks the client account as deleted and ends use of the account. This is account deactivation, or soft deletion, rather than immediate physical deletion of every related record.
  • After a successful in-app deletion request, local authentication and profile data are removed from the device and the app session ends.
  • Uninstalling the app from the phone does not by itself delete the account.

Data that may be retained

Historical data related to the account and use of the service, including order and ride history, may be retained to the extent necessary for accounting, dispute resolution, fraud prevention, or another legal obligation. This page does not promise a fixed retention period or immediate physical deletion of every historical record.

Contact

For questions about account deletion and related data, contact:
osaühing INDREKS REIS
10395867
Peterburi tee 46, 11415 Tallinn
irtakso@gmail.com