«TaksiApp for drivers»

PRIVACY POLICY

«TaksiApp for drivers» collects device location data to detect company drivers location and distribute taxi orders between them, even when the app is closed or not in use. This data is NOT used to provide ads.

We use your mobile device background’s location to provide the services, including to send you notification, if you have background location turned on. «TaksiApp for drivers» app will from time to time tell us about your device ’s location even if you are not directly interacting with the application.

 

The term “we”, as defined below, refers to the owner of the «TaksiApp for drivers» application, Indreks Reis OÜ (Reg. Number 10395867), a private company registered at Peterburi tee 47a, Tallinn, Harjumaa 11415, Estonia.

1. The personal data we process

  • Personal information: first name, last name, phone number.
  • Car information: model, color, registration number, photo.
  • Identification information of the device on which the «TaksiApp for drivers» application is installed.
  • Location Information: When you use the Services for transportation or delivery, we collect precise location data about the trip from the «TaksiApp for drivers» app used by the Driver. If you permit the «TaksiApp for drivers» app to access location services through the permission system used by your mobile operating system (“platform”), we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address

2. Purpose of processing

  • We collect and process personal data in order to unite passengers with drivers that will help them move more efficiently.
  • We show geolocation data and the drivers' phone number to passengers only in time of trip to ensure the efficiency of the service delivery.
  • We can use geolocation data to solve quality issues related to transport services.
  • We collect data on drivers and passengers’ route trails to analyze geographical coverage in order to provide drivers with recommendations on the most efficient routes.
  • Your name and phone number will be used to contact you.

3. Legal basis

  • Personal data is processed in order to provide orders from customers under an agreement with drivers. We collect and process personal data provided by drivers during the installation and use of the «TaksiApp for drivers» application. Consent to personal and geolocation data processing is a compulsory condition for using «TaksiApp for drivers» services.
  • Personal data may also be processed legally, for instance, in the investigation and detection of fraudulent actions.

4. Data recipients

  • The drivers’ personal data is disclosed only to the customer whos' order is processing. The name, phone number and geolocation data of the driver will be shown to the passenger.
  • The data will be hidden again from view by the passenger upon completion of the transportation service.

5. Security and data access

  • Any personal data collected during the provision of services is transmitted and stored in the data centers of Zone Media Ltd., which are located on the territory of the Member States of the European Union. Only authorized Indreks Reis OÜ employees have access to personal data and they can only access data to resolve issues related to the use of services (including disputes regarding transport services).
  • Geolocation data is processed anonymously and personalized only if geographical location data must be associated with a driver to resolve disputes or fraud.
  • For research and scientific purposes, data is used in an unidentified form (anonymously)

6. Data correction

  • You can access and update your personal data through the «TaksiApp for drivers» application.

7. Period for retaining

  • Your personal data will be stored as long as you have an active driver account. If your account is closed, personal data will be deleted (in terms of the policy set out in this section) from the databases, unless such data is required to be stored for accounting purposes, dispute resolution or fraud prevention.
  • Please note that removing the «TaksiApp for drivers» application on your device does not delete your personal data.
  • If the «TaksiApp for drivers» application has not been used for a year, we will notify you and ask you to confirm whether the account is active. If no reply is received, the account will be closed and personal data will be deleted, unless such data is required to be stored for accounting purposes, dispute resolution or fraud prevention.

8. Deletion of data

  • Personal data can be deleted by request on e-mail taksiapp.ee@gmail.com or phone 6-544-544, unless such data is required to be stored for accounting purposes, dispute resolution or fraud prevention.
  • You should also remember if we delete your account you will not be able to use the «TaksiApp for drivers» application through an account that has been deleted.

9. Dispute resolution

  • Disputes related to the processing of personal data are resolved through the customer support service (taksiapp.ee@gmail.com) or by contacting the «TaksiApp for drivers» data protection officer (taksiapp.ee@gmail.com).
  • Estonian Data Protection Inspectorate (www.aki.ee) is acting as supervisory authority; you can contact it by e-mail info@aki.ee.